Difficult conversations

Empowering line managers:

Handling difficult conversations is an essential skill for line managers, and can lead to great outcomes for your organisation.

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Our guidance can empower your managers to be better communicators and covers:

The line manager’s role

Why they should be prepared to address difficult issues.

Difficult topics of conversation

When handled well, difficult talks can drive positive change.

Consequences

Avoiding tricky conversations allows issues to escalate.